Privacy Policy

Soul Journey offers transformational workshops, education, self-awareness processes, spiritual-development opportunities, and personal-development experiences. Some offerings may include plant medicines.

Legal company name: Soul Journey Inc.
Privacy contact: privacy@souljourney.org

Depending on how you interact with Soul Journey, we may collect information you voluntarily provide, including:

• Full name, email address, phone number, and home address
• Date of birth, emergency-contact, passport, or identification information
• Health-assessment information and retreat-application answers
• Inquiry answers, messages, and other information you choose to provide

We may use this information to respond to inquiries, communicate with you, process and manage retreat reservations, provide program information, process payments and related transactions, coordinate requested arrangements, maintain appropriate participant and safety records, provide customer support, improve services, and meet legal, accounting, security, and administrative obligations.

We do not use personal information for purposes unrelated to our business without a reasonable basis or, where required, your consent.

You are responsible for providing accurate information and should provide only what is reasonably necessary for participation and safety. Information relating to health, medications, allergies, or other safety considerations is handled with appropriate care and used only for legitimate purposes related to participation, safety, or applicable legal obligations.

Limited information may be collected during discovery calls or interviews for assessment purposes. Client video meetings may be recorded or transcribed only with consent. Emergency-contact information may also be requested.

We may share information when reasonably necessary with trusted third parties that assist us in operating our business, including payment processors, website hosting and technology providers, booking and reservation services, email, telephone, or messaging providers, accounting and administrative services, professional advisers, and travel or other services requested by you. Where practicable, these parties receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and property of Soul Journey, our guests, staff, or others. Soul Journey does not sell, rent, or share personal information outside the natural course of doing business.

Applicants and visitors are opt-in only. Soul Journey does not register a person for marketing by email, phone, SMS, message, or otherwise without consent. We do not sell, rent, or share your email outside the business purposes described in this Policy.

We retain contact information, invoices, billing dates and amounts, and information you voluntarily provide for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

Soul Journey does not store private banking information. Payments may be processed by third-party payment providers under their own privacy policies and security practices. Soul Journey generally does not need to receive or store complete payment-card information.

Data is stored with reputable cloud providers. Soul Journey takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed completely secure. When information is no longer reasonably required, we may securely delete or otherwise dispose of it.

Soul Journey uses standard technologies and ethical website practices to understand website visitors, advertisements, and campaign results. Visitors may accept, reject, or customize cookie preferences where those choices are presented.

Our website may use or link to third-party services such as analytics, pixels, GoDaddy, Framer, GoHighLevel CRM, Google Analytics, and WhatsApp. Soul Journey is not responsible for the privacy practices, content, or security of third-party websites or services. Please review those services' privacy policies before providing information to them.

Participants receive a media release during registration, with clear instructions and opt-out information. Testimonials are used with permission and reflect the real person's experience.

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. We may need to verify your identity before completing a request.

Soul Journey does not accept participants under the age of 18. Our services and website are not directed toward children under 18, and we do not knowingly collect their personal information for the purpose of providing services.

For access, correction, deletion, or other privacy-related requests, email privacy@souljourney.org.

We may update this Privacy Policy from time to time to reflect changes in services, technology, or applicable requirements. The updated version will be posted on this website with a revised effective date.

Soul Journey Inc.
Panama
privacy@souljourney.org